Resourcesĭetailed guidance for businesses is attached and also available online.īusinesses unsure if they are included within in exempt categories but still believe they are providing essential services or functions can request a waiver from these reductions by completing the form attached, also available online: Request for Designation Form. Our dedicated staff are working as hard as we can to ensure that all benefits are paid and we will continue to do so. Our team is continuing to fix the problem as we monitor the situation around the clock.īy Noon today, we received more than 21,000 calls - compared to the 2K in total last Tuesday and, 110K website visits, compared to 42K last Tuesday.ĭOL is adding staff and will be expanding hours to help address the rapid influx. This massive surge created intermittent interruptions in service. We are experiencing an unprecedented increase in the volume of calls and web traffic for Unemployment Insurance claims. Monday through Thursday 8:00am to 7:30pm.We are also extending filing hours as follows: Here is the step-by-step process for filing įiling later in the week will not delay payments or affect the date of an individual’s claim, since all claims are effective on the Monday of the week in which they are filed. To that end we are implementing a new more efficient filing system based on the first letter of the applicants last name (alphabetical order). Providing Unemployment Insurance benefits is DOL’s number one priority and everyone who is entitled to UI benefits will receive them in a timely manner. Advisory: New York State Department of Labor Implements a Filing System and Extends Hours to Address the Influx of Unemployment Claims and Make Process More Efficient for Claimants
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